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Find and Share Emergency Digital Signage Solution providers that offer a robust solution set including digital signage software, screens and displays, media player devices, content creation, network managed services, installation, and maintenance. Find a provider that helps you take the guesswork out of planning and developing your emergency digital signage initiative.

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Viewsonic Digital Signage

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Complete Guide to the User Database Manager

Complete User Database Manager

User Directory Navigation

  • Browse: Click to browse a full list of all users
  • Find: To find a user by name, clear out the last name or first name field, enter the appropriate name, then click find. If there are multiple users with that same first or last name, make sure the cursor is in the field that you used to search, then click Next.
  • Previous: Click to navigate to the previous user record the system sorts users alphabetically by either first or last name, depending on which field contains the cursor.
  • Next: Click to navigate to the next user record.
  • Save: Click to save changes to a user record.
  • Save As New: Click to save a new user. Note that the PIN/User ID must be changed to create a new user record.
  • Delete: Click to delete the user record.
  • Clear: Click to clear out all fields.
  • Com Ctrl: Click to navigate to the Comm Control screen. See How to Change Comm Control Preferences.
  • Ctrl List: Click to navigate to the Sys User Database Access List to change which users have access to the User Database Manager.
  • Check Boxes: Next to several fields, there is a check box selecting this check box will allow the user the ability to change that field themselves.
  • Question Mark: The question mark icon will display more information about the field its next to if you mouse over it.

User Directory by Field

    The required fields to create a new user are: Last Name, First Name, Directory, PIN/User ID, Password, Sign Group, and Class.

  • Last Name: This is the users last name.
  • First Name: This is the users first name.
  • Initial: Enter an initial if the user has the same name as another to differentiate.
  • Directory: Select a Message Directory to be the users default directory. This will be the directory that automatically loads when the user clicks on the Message Dir tab.
  • PIN/User ID: This is the users unique ID, which is used to log in to the MessageNet system.
  • Password: Enter the users password, which will be used to log in to the MessageNet system. Note that if a user forgets their password, for security reasons, MessageNet Support staff cannot reset the password. That must be done by the on-site system administrator.
  • Courtesy Title: Select the courtesy title for the user. This does affect the Gender field if Ms. is selected here, Male cannot be selected for Gender.
  • Sign Group: If the user has a sign or other public device that can be used to contact the user, select its sign group here. Because this is a required field, if the user has no sign group, select No Signs.
  • Class: Select the user&#82

Secure Emergency Communication Systems Prevent Misuse

The recent increase in school shootings (more school children have died in the US this year as of writing than service members in the military) has also seen an increase in perpetrators making use of the schools emergency communication system for their own nefarious purposes. The suspects at both Marjory Stoneman High School in Parkland, Florida, and at Santa Fe High School in Santa Fe, Texas, pulled the fire alarm, causing students and staff to leave their classrooms, believing there to be a fire drill. In both cases, the very systems designed to keep students safe were instead used against them.

While the fire alarm is easy to access via its pull stations, its not the only system vulnerable to unauthorized usage. Most perpetrators of school shootings have been current or former students, or have other ties to that school. Therefore, they are more familiar with the schools security and could know the number for the PA system and dial it, either to use it themselves or to prevent security or school administrators from using it. As more violent incidents at schools occur, the more future shooters can learn from the techniques of those who came before them.

It is vital to secure the emergency communication system from unauthorized usage. While this may be impossible for certain parts of the system, such as the fire alarm pull station or even the PA, the system as a whole should be protected with user log in and passwords, as well as different classes of user to restrict which users have access to what features as needed. This in addition to using multiple methods of communication could help prevent further misuse of emergency systems. For example, if students and staff are expecting any emergencies or drills to be announced with both audio and visual PA, it would be easier to know that something was wrong and that it wasnt a real alarm if they heard only the fire alarm.

PA Needs to Be Both Audio and Visual

In emergency situations, audio PA alone often isnt enough to convey emergency communications to those who need it. For example, in the recent tragic events at Marjory Stoneman Douglas High School in Parkland, Florida, one of the first acts done by the shooter was to pull the fire alarm, which caused many students and teachers to believe that there was a fire drill and leave their classrooms before a code red lockdown could be enacted. More recently, at Santa Fe High School in Texas, the fire alarm was pulled, causing students and staff to, believing there was a fire drill, go outside, where they began to hear gunshots.

Fire alarms, by design, are extremely loud the alarm could effectively nullify any attempt to communicate via audio PA. In addition, many types of emergencies could render a substantial portion of the victims at least temporarily deaf, also rendering audio communications futile.

To most effectively communicate during an emergency, audio/visual PA would provide both the audio announcement but also a text announcement that would reach people unable to hear the audio for any reason. In addition, text announcements can continue scrolling, preventing people from missing important information. Its also easier with text announcements to provide different instructions to different locations without the other messages interfering and the message getting muddled or misunderstood.

Even in situations where everyone is able to hear clearly, having additional sources of communication is essential. An audio announcement alone could result in missed information if people were not paying attention quickly enough. Also, any single source of communication could see people seeking corroboration from another source. Audio/Visual PA provides two sources of communication in one and ensures that messages and information reach people in an emergency even in extremely loud environments. Additionally, if all official emergency messages and drills utilize both audio and text, then staff could know immediately that something was wrong if one was issued by itself.

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4 Ways to Use Digital Signage for Emergency Communications

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Digital signage is one of the best emergency communication technologies out there. In the event of a crisis, a strategically placed sign and a carefully crafted message can alert your campus to danger and assist the campus community in getting to safety. Digital signage can also integrate with your existing mass messaging technology for an even faster communication deployment, ensuring your school is compliant with laws requiring timely warnings in an emergency situation.

To make the best use of this technology, you need to do more than simply install displays and purchase software. Effective emergency communication and crisis management comes down to preparation. Digital media company,Industry Weapon, came up with these four steps to using digital signage for crises management and response.

  • Prevention: Create prevention campaigns that detail how to respond to specific emergencies. Have these campaigns run on campus digital signage during regular hours.
  • Preparedness: Create a plan of action and chain of command for different emergency situations and create safety zones that are displayed on campus signage.
  • Response: Make alert integration part of your digital signage plan
  • Recovery: For every emergency situation, there should be a recovery plan that involves notification that the danger has passed and the alert is over.

For a more detailed outline of these four steps from Industry Weapon, click here.

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