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Find and Share Emergency Digital Signage Solution providers that offer a robust solution set including digital signage software, screens and displays, media player devices, content creation, network managed services, installation, and maintenance. Find a provider that helps you take the guesswork out of planning and developing your emergency digital signage initiative.

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Viewsonic Digital Signage

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Digital Signage Emergency Alert System Demo

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How to Change Comm Control Preferences

The Communication Control, or Comm Control, screen is where users can set how they want to be contacted. It is accessible either from the User Directory or from the User Database Manager by clicking on the Comm Control button in the upper right corner of the window. Either location will take you to the Communications Control screen. Higher levels of user, such as MGR, can access the Comm Control for any user from the User Directory, click the check box next to the users name before clicking on the Comm Control button and from the User Database Manager, navigate to the users account first, then click on the comm control button.

Comm Control Screen

Text Device Control: See How to Set Up Text Device Control

In/Out Whiteboard: The User Directory shows whether each user is In or Out and that status can be changed here.
Forward Communications: To forward all communications to another user, select the users name here.
Cancel Forwarding: Click this button to cancel all message forwarding.
Sign Group: To assign a signs text functionality (LED, MediaPort, IPSpeaker, or PC Alert) to a user, select its Sign Group.
Audio Group: To assign a signs audio functionality (MediaPort or IPSpeaker) to a user, select its Audio Group.
Display Pages on Signs: Select yes to have all pages and text messages displayed on the sign selected in Sign Group.
Authorization List: To limit which users can contact this user, select an authorization list.
User Note: Enter any helpful notes that the user wants visible to other users.

Phone & Voice Mail Settings
Active Phone Call At: Select which of the four phone options is the users active phone. This is the number the system will dial to contact the user by default.
PC Alert Caller ID: Choose whether or not calls with caller ID are announced on the users PC Alert.
Work Phone Number Control: Select whether the users work phone number is listed in the User Directory and/or dialable.
Other Phone: Enter a phone number to be the users Other phone.
Home Phone Number Control: Select whether the users home phone number is listed in the User Directory and/or dialable.
Auth List: To restrict who can contact the users home phone number, select an authorization list.
Cell Phone Number Control: Select whether the users cell phone number is listed in the User Directory and/or dialable.
Autho List: To restrict who can contact the users cell phone number, select an authorization list.
Other Phone Number Control: Select whether the users other phone number is listed in the User Directory and/or dialable.<

How to Set Up User Devices

User devices are personal devices or contact methods by which a user can be personally reached. These include e-mail addresses, phones, PC Alert, and text devices such as pagers or cell phones.

Text Devices (cell phones and pagers): each device requires a license that can be purchased from MessageNet Systems. The license is per device, not the user, so if a user has multiple text devices, a license is still required for each one. Once licenses have been purchased and added to the server by MessageNet support staff, the System Administrator must define each device. Then, the device must be saved to each users profile in the User Database Manager.

PC Alert: this is MessageNets PC pop-up program. It cannot be used for emergency communication, but can be supplementary or used for everyday messaging. It can be downloaded onto either Macs or PCs and each computer would require a license purchased from MessageNet. The PC Alert software does auto-define itself on the MessageNet system, but the System Administrator would still need to connect each one to the correct users.

E-mail: e-mail addresses do not require a license and each user can have one e-mail address entered into their user profile. However, the server does need to be set up to connect to the customer e-mail server. This can be done either by creating an MX record for the MessageNet server or by providing MessageNet support staff with an e-mail relay, which they will then program in to the server.

Phones: phones (for audio messaging, not texts) also do not require a license. Each user can enter up to four phone numbers into their user profile: Work, Cell, Home, and Other. The server needs to be set up to connect with the customer phone system. MessageNet is no longer compatible with T1/PRI cards, so if your phone system is not SIP-capable, then you would need to purchase a Digium VoIP Gateway that would convert the T1/PRI traffic to a SIP connection for the MessageNet system.

All of these devices, once set up, can be added to user accounts in the User Database Manager and then set up to receive messages in Text Device Control.

sample user database manager

How to Set Up Text Device Control

Text Device Control is where a user can set up how they want to receive messages, independent of how a message is set up. For example, a user that wants to receive all messages via e-mail, regardless of whether the messages were configured to go to e-mail, can set this up in the Text Device Control screen. This screen appears in two locations (User Database Manager and Comm. Ctrl), but any changes made in one location will be saved in both locations. To access it, either click on the Comm. Ctrl. button in the upper right corner of the User Directory, or navigate to the User Database Manager from the Other Screens tab.

Text Device Control

Each selection has a check box and corresponds to a device or communication method that can be added to a users account. To select devices on which to receive all messages, check the box next to the appropriate devices. Some devices, such as pagers (the name is pager, but it can really be any text device, including cell phones), must be checked in order for a user to receive any messages on it, even if a message is configured to send to that text device.

For phones, enter a 1 in the empty box next to the fields check box. This number may differ depending on the organizations phone system, but 1 is generally standard. The 1 instructs the system to bypass the voicemail message. This is important because the MessageNet system cannot tell the difference between a person answering the phone and voicemail picking up. If the voicemail picks up and plays its message before allowing a recording, the MessageNet system will have already played all or most of the message prior to the beginning of the recording. Entering a 1 bypasses the voicemail message so that the recording will begin as soon as the message begins playing.

Users can only change their own Text Device Control settings if the User Allow Change box is checked. This box is only in the User Database Manager version of the Text Device Control and the System Administrator must check it prior to the user changing their settings.

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Emergency Digital Signage for Fire and Police Stations

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